• Rich experience and product line

• Long-standing industry presence

 Since our establishment, our company has a history of over 8 years, with extensive design experience in USB-C digital audio, PD fast charging protocols, and USB-C data transmission.

 This long-standing presence indicates our profound understanding of the industry and our continuous ability to adapt to market changes.

 From a small startup, it has grown into a world-leading company in USB-C digital audio solution design. The number of company employees has grown from 2 to nearly 100 today.

 Initially, the products were only sold in the local market, but now they are sold in more than 50 countries and regions worldwide, including major markets such as North America, Europe, Asia, and Australia.

• Extensive customer base

 Serving thousands of enterprises globally and millions of consumers, including well-known audio equipment brands, professional music producers, and general consumers with a demand for high-quality audio products. This extensive customer base reflects the diversity and applicability of our products.

 To date, we have served more than 100 corporate customers and millions of individual consumers worldwide, including in major countries and regions such as North America, Europe, and Asia.

 Our customers span multiple industries, including professional audio production, broadcasting, performance, education, corporate communication, and consumer electronics. This shows that our products can meet the needs of various industries and markets.

 Our repeat purchase rate is as high as 70%, indicating customer satisfaction and loyalty to our products. An 85% long-term customer retention rate reflects our success in providing continuous value and service.

• Rich product line

 We have developed and produced a variety of different models, covering everything from entry-level to high-end professional requirements. Each product is a fusion of our deep understanding of technology, design, and user experience.

 Currently, our product line includes more than 150 different models of headphones and microphones, covering a wide range of requirements from entry-level to high-end professional. This includes various USB-C digital headphones, gaming headsets, telephony headsets, stereo microphones, high-speed data transfer cables, and related accessories.

 Our product line is updated by about 10% to 15% each year, ensuring the continuous introduction of new technologies and designs. This includes improving and upgrading existing products and launching entirely new products to meet the latest market demands.

• Industry cooperation and innovative partnerships

 We have established partnerships with several industry-leading companies, including audio technology companies, well-known electronic brands, and professional audio manufacturers. These partnerships not only broaden our technical horizons and market influence but also promote technological innovation and product development, allowing us to continuously introduce new products and solutions to meet market demands.

 Participated in more than 30 cross-industry joint R&D projects in the fields of audio technology innovation, smart device integration, and new material applications.

 Through market cooperation and resource sharing with partners, our products have successfully entered several new international markets and expanded their global influence.

 Actively participate in the formulation of industry standards and specifications, and cooperate with industry organizations and standardization bodies to enhance our reputation and influence in the industry.

• Innovative technology and design philosophy

• Advanced audio processing technology

 Our headphones support up to 32-bit/768 kHz audio decoding capabilities, capable of playing high-resolution audio files, preserving the full musical details and dynamic range. This ability allows the headphones to restore extremely authentic and delicate sound quality, meeting the high standards of music enthusiasts.

 Products feature advanced active noise cancellation technology, capturing environmental noise accurately through up to four high-sensitivity microphones, and generating precise anti-noise waves to effectively eliminate background noise up to 35dB, providing a purer listening environment for users.

 Our headphones are equipped with high-performance DSP chips, capable of 128-bit audio processing. This powerful processing capability ensures extreme precision of the audio signal, achieving a total harmonic distortion (THD) of less than 0.0005% and a signal-to-noise ratio of over 125dB, ensuring the purity and clarity of sound quality.

 Provide a complete custom equalizer setting, allowing users to adjust the gain of eight different frequency bands through the app, fully customizing the sound according to personal preferences and music types.

• User experience research results

 In a satisfaction survey of 1,000 users, 92% expressed that they were very satisfied with the sound quality of the headphones, 85% appreciated the design philosophy, and 90% recognized durability and reliability.

 In assessments conducted by professional audio enthusiasts and music producers, over 95% of respondents considered the high-resolution audio experience to be excellent, and over 88% of professional users recommended it.

In the survey, 75% of users indicated a willingness to purchase our products again in the future or recommend them to friends and family, showing a high level of loyalty and trust in the brand and products.

Environmental protection and sustainable development

80% of the components in our products use recycled materials, including the use of recycled plastics and metals, thereby reducing the environmental impact. In addition, all packaging materials are made of paper from sustainable sources and biodegradable plastics to reduce the carbon footprint.

In the production process, we have implemented energy-saving measures, successfully reducing energy consumption by 25%. By optimizing production lines and using efficient equipment, overall carbon emissions can be reduced.

Our factory has a strict waste management policy, ensuring that 95% of production waste is recycled or reused. At the same time, by improving our logistics and transportation methods, we have reduced the carbon emissions of logistics by 30%.

Our products and factories have obtained multiple environmental and sustainability certifications, including ISO 14001 environmental management system certification and RoHS harmless substance certification. In addition, we actively participate in community environmental protection projects and sustainable development initiatives to support environmental protection with practical actions.

• Professional and customized services

• Personalized design options

Provide a variety of shapes, sizes, and sound performance, allowing users to customize the design according to individual needs.

• Sound customization experience

To provide a dedicated application, users can customize sound settings through the equalizer in the app and adjust the balance of bass, mid, and high to suit different music types and personal preferences. The application can also adjust the audio output according to the user's listening characteristics to provide the best auditory experience.

Offer highly flexible equalizer adjustments, allowing users to fine-tune at 30 different frequency points, ranging from 20Hz to 20 kHz, enabling precise control of the balance of bass, mid, and high to suit different music styles and personal preferences.

There are various sound modes, including jazz, classical, rock, electronic, etc., each mode is tuned by professional audio engineers to provide the best auditory experience for this type of music.

Support for 7.1 virtual surround sound technology, allowing users to choose different surround sound scenes, such as cinemas, concert halls, etc., to provide a more immersive auditory experience.

Users can customize a unique name for their headphones or other devices, which will be displayed on all Bluetooth-connected devices, providing a more personalized user experience. Whether switching between multiple devices at home or distinguishing devices, this feature adds convenience and personalization in public places.

• Quality stability and fast delivery

• Strict quality control system

Our production process follows the international standard quality management system, and each product undergoes a series of strict tests and verification procedures before delivery, including sound quality tests, durability tests, battery performance tests, etc., to ensure that each product meets high-quality standards.

Our quality management system complies with the ISO 9001 international quality management standard, ensuring that every step of product design, production, and testing complies with internationally recognized high standards.

Each product undergoes more than 100 detailed tests before delivery, including audio performance tests, lifespan tests, physical durability tests (such as drop tests, pressure tests), and environmental adaptability tests (such as temperature and humidity tests).

We are committed to a zero-defect production process, with a pass rate maintained at over 99.8%. To achieve this goal, we have implemented real-time monitoring and automatic defect detection systems on the production line.

Strict selection of suppliers, regular quality audits of suppliers to ensure that all raw materials and components entering the production line meet our high-quality standards.

Establish a continuous and improved quality management mechanism, regularly collect and analyze product performance data, customer feedback, and market trends to guide the continuous optimization and upgrade of products.

• Efficient production capacity

With advanced production lines and automated equipment, an efficient production process is achieved. This not only improves production speed but also ensures the consistency and quality stability of each batch of products.

Our production line automation rate reaches 50%, using advanced automated equipment, significantly improving production efficiency and consistency. This allows us to respond to changing market demands while ensuring high quality.

By optimizing production processes and efficient supply chain management, we have shortened the production cycle of our standard products to 7 days, and the product control is within 15 days, far below the industry average.

It has a production capacity of more than 1.5 million modules per month while maintaining a high level of quality control. This capability allows us to easily cope with seasonal peaks and large order demands.

Regularly review and upgrade production processes and equipment to ensure that our production capacity keeps pace with the latest technology and market demands. We continue to invest in R&D and production technology to maintain and improve our efficient production capacity.

• Timely logistics and distribution

We cooperate with multiple international logistics companies to ensure that every step of the product transportation from the factory to the customer is fast and efficient, greatly reducing the waiting time for customers.

We have established a global logistics distribution network, cooperating with well-known international logistics companies such as DHL, FedEx, and UPS, to ensure that customers worldwide can enjoy fast and reliable delivery services.

Real-time logistics tracking information is provided for each order, allowing customers to stay informed about the latest shipping status of their orders and to keep track of every step from dispatch to delivery.

All products are strictly packaged before shipment to ensure the safety and integrity of the packaging. In addition, a package of insurance services is provided to ensure the safety of the products during transportation.

• Optimized inventory management

Through precise inventory management and demand forecasting systems, we can replenish inventory in a timely manner, reducing the risk of supply chain disruptions. This optimization ensures that we can quickly respond to order demands even during peak periods.

We use an advanced inventory management system that enables real-time updates and automated management of inventory data. This system can accurately monitor inventory levels to ensure the timeliness and efficiency of product supply.

Utilizing big data analysis and market trend forecasting tools, we can accurately predict market demand for different products, optimize inventory structure, and reduce surpluses or shortages. This ensures that customer needs can be met even during the peak season.

Our average material replenishment cycle time is 72 hours, that is, the time from confirming insufficient inventory to completing replenishment does not exceed three days. This efficient replenishment capability ensures the sustainability of product production.

Through refined inventory management, our inventory backlog rate is kept below 5%, far lower than the industry average. Effective inventory control reduces capital occupancy rates and storage costs.

• Customer service response speed

We provide a professional customer service team that responds quickly to customer inquiries and order processing. We promise to provide solutions or update order statuses within 24 hours of customer contact to ensure a smooth and satisfactory customer experience.

Our customer service center is open all year round, operating 24 hours a day, to ensure a quick response to customer inquiries and needs at any time. Customers can contact us by phone, email, or online chat tools.

For all customer inquiries, we promise to reply within 1 hour after receiving them. For technical support or after-sales service requests, we guarantee to provide solutions or clear follow-up steps within 24 hours.

Our after-sales service team is professionally trained and can quickly identify and resolve various common issues. For complex technical problems, we have a dedicated technical support team to ensure that problems are properly handled in the shortest possible time.

To continuously improve service quality, we conduct satisfaction surveys for every after-sales service. These data help us to continuously optimize service processes and improve the efficiency of the service team.